Interested Students,CLICK HERE TO REGISTER
Last date for registration, 13.01.2014, before 12 noon.
DATE OF DRIVE:31.01.2014
Last date for registration, 13.01.2014, before 12 noon.
DATE OF DRIVE:31.01.2014
IndusInd
Bank Limited
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Job Description: Customer Service Executive / Manager
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Education:
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· MBA
· Mandatory AMFI Certification.
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Key Skills:
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· Responsible for branch sales
· Servicing walk-in-customers and handling client queries on various products and services within the timelines.
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Key Role & Responsibilities:
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· Resolve all client queries or requests for products and services within the given timelines.
· Seek out ways to increase client satisfaction.
· Identify opportunity for cross-sell of new products (CASA, FD, Insurance & Investments) and services to existing customers. Generate referrals from existing customers. Perform outbound tele-calling to allocated portfolio if required to meet sales targets.
· Participate in branch sales campaigns.
· Direct clients to appropriate staff person for specialized services. Eg Trade/Fx, Home Loans etc
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Reports to :
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MCSOP - Manager Customer Service & Operations / Branch Manager
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